Cardinal Health Practice Explorer
Timeline: 2 months
Team Size: 3
Project Overview
Practice Explorer is a desktop and tablet tool designed for clinicians and pharmacists to filter and segment patient populations based on specific criteria, enabling personalized drug delivery and clinical trial targeting. Users can create, compare, combine, and share custom patient groups, view associated patient lists and visualizations, and export insights as reports for collaborative decision-making.
Practice Explorer is a desktop and tablet tool designed for clinicians and pharmacists to filter and segment patient populations based on specific criteria, enabling personalized drug delivery and clinical trial targeting. Users can create, compare, combine, and share custom patient groups, view associated patient lists and visualizations, and export insights as reports for collaborative decision-making.
Project Challenge
Practice Explorer addresses the challenge clinicians and pharmacists face in efficiently identifying and analyzing relevant patient populations across vast datasets. It solves the problem of fragmented, one-size-fits-all tools by enabling customized, data-driven insights that support targeted care decisions and clinical trial recruitment.
Practice Explorer addresses the challenge clinicians and pharmacists face in efficiently identifying and analyzing relevant patient populations across vast datasets. It solves the problem of fragmented, one-size-fits-all tools by enabling customized, data-driven insights that support targeted care decisions and clinical trial recruitment.
* Due to the sensitivity to client data I will not be displaying any in depth design and analysis notes and results.
① Persona Crafting and Journey Mapping
At the outset of the design process, we developed detailed personas representing our key users—clinicians and pharmacists—to ground our decisions in their real-world goals and challenges. We then mapped their journeys to understand how they would interact with the Practice Explorer tool across different touchpoints and use cases. This exercise helped us identify pain points, design opportunities, and essential features to prioritize in the user experience.
② User Interviews
To inform the design of Practice Explorer, we conducted 15 user interviews with both internal Cardinal Health stakeholders and external healthcare providers. Using UserZoom, we guided participants through the prototype to observe how they interacted with the tool, capturing feedback on usability, functionality, and overall experience. Insights from these sessions directly influenced iterative design improvements, ensuring the tool met real-world clinical and pharmacy needs.
③ High Fidelity Wireframes & Prototyping
We designed a high-fidelity, clickable prototype in Figma to bring the Practice Explorer experience to life with realistic UI elements and interactive workflows. This prototype enabled us to simulate real user interactions, gather meaningful feedback, and refine the interface before development.
④ Development Handoff
To ensure a smooth handoff to the development team, I broke down the wireframes and high-fidelity designs into detailed Jira stories, each including design specifications, expected interactions, and edge cases. This clear documentation helped the developers understand the user intent and technical requirements behind each feature. I also collaborated with the development team daily, providing ongoing clarification and support to ensure accurate implementation and timely delivery.
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